Quality veterinary care, ready when you need it!

Welcome to PURE (Pet Urgent Response and Emergency). PURE provides high quality urgent and emergency veterinary care when you need it most. If your pet needs hospital admission at PURE – Pet Urgent Response and Emergency, please review our Hospital Admit Guide to help answer questions about your pet’s stay. We have assembled a team of experienced professionals who are always ready to compassionately serve your pet. The nature of emergencies necessitates patients being seen according to the severity of their medical need and not the order in which they arrive to the hospital. Wait times can be variable.

Emergency Service Hours:

  • Monday – Thursday: 4:00 PM – 12:00 AM
  • Friday 4:00 PM – Monday 7:00 AM: Open continuously 24/7

Emergency Room Wait Times:

The following chart is made to help you understand the wait times (examples only, every case is a singular situation). We are working hard to serve your loving pet as fast as we can, please treat our healthcare providers and staff with the same kindness that you treat a loved one.

CRITICAL

  • Blocked pet/unable to urinate
  • Breathing difficulty/choking
  • Collapse/ unconciousness
  • Distended abdomen
  • Heatstroke
  • Hit by car
  • Labor difficulties
  • Seizures (active)
  • Severe allergic reactions
  • Snake bite
  • Shock
  • Toxin ingestion
  • Trauma

EMERGENCY

Wait times may vary based on the amount of CRITICAL cases:

  • Bowel obstruction
  • Broken bone
  • Coughing
  • Diarrhea
  • Eye trauma
  • Hind limb paralysis
  • Hives/facial swelling
  • Laceration
  • Vomiting/retching

IMPORTANT

Wait times may be prolonged based on the CRITICAL AND EMERGENCY cases:

  • Abscess
  • Anorexia/not eating
  • Blood in urine
  • Chronic diseases
  • Ear infection
  • Eye irritation
  • Generalized pain/restless
  • Lameness
  • Minor wounds
  • Skin conditions

Our Comprehensive Services for Your Pet’s Well-being

PURE - Pet Urgent Response and Emergency

PURE is your trusted partner for emergency pet care. We offer a comprehensive suite of urgent care and emergency services to address your pet’s immediate medical needs. Our team of experienced veterinarians and veterinary technicians provides swift and expert care for a variety of conditions.

  • Sudden illness or injury
  • Severe vomiting or diarrhea
  • Difficulty breathing
  • Urinary tract problems
  • Trauma
  • Seizures

What to Expect During Your Pet’s Stay at PURE

Upon arrival at PURE, your pet will receive immediate attention from our skilled veterinarians. Our commitment to excellence begins with a thorough evaluation to quickly identify the underlying cause of your pet’s distress.

At PURE, we understand that emergencies don’t happen on weekdays only. That’s why we’re here to serve as your trusted weekend vet in Jacksonville, FL. We’re committed to providing compassionate and attentive care for your pet’s urgent needs. Our dedicated team is here to support both you and your furry friend during these challenging times.

Laryngeal Paralysis - PURE - Pet Urgent Response and Emergency

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At PURE, our commitment to your pet’s well-being is unwavering. We prioritize their care above all else, ensuring that they receive the attention they deserve, especially in critical moments. Here’s why entrusting us with your pet’s health is the best decision you can make:

Unparalleled Availability: Emergencies don’t adhere to a schedule, which is why our doors are always open. Whether it’s a holiday, weekend, or the dead of night, our dedicated team stands ready to assist your pet whenever they need it most.

Expertise You Can Rely On: Our staff comprises seasoned professionals who have dedicated their careers to veterinary care. With a wealth of experience and ongoing training, they’re equipped to handle any emergency with precision and skill, providing your pet with the highest standard of care.

Compassion at the Core: We recognize the profound bond between pets and their owners, and we approach every case with empathy and understanding. From the moment your pet arrives, they’ll be treated with gentleness, respect, and the compassion they deserve.

Cutting-Edge Facilities: Our facilities boast state-of-the-art equipment and technology designed to diagnose and treat your pet effectively. From advanced diagnostic tools to innovative treatment options, we spare no expense in ensuring that your pet receives the best possible care.

At PURE, your pet isn’t just another patient – they’re a cherished member of your family, and we treat them as such. Trust us to be there for your pet in their time of need, providing comfort, expertise, and unwavering support every step of the way.

Get in Touch for Immediate Help

If your pet is in need of urgent medical attention, please don’t hesitate to contact PURE Urgent Response and Emergency Services. We are here to provide your furry friend with the immediate care they need.

FAQs

We treat a wide range of pet emergencies, including:

  • Difficulty breathing
  • Urinary tract problems
  • Trauma
  • Seizures

If your pet is experiencing a medical emergency, please call us immediately at +1 904-922-7873. We will provide instructions on how to bring your pet to our facility or meet you at an alternate location.

What are your wait times like?

Wait times can vary depending on the number of patients waiting and on the severity of your pet’s medical needs. However, we strive to see all patients as quickly as possible.

Do you offer payment plans?

No, we do not offer payment plans, However we accept CareCredit, Scratchpay and most insurances to help you manage the cost of your pet’s care.

Wait times can vary depending on the number of patients waiting and on the severity of your pet’s medical needs. However, we strive to see all patients as quickly as possible.

No, we do not offer payment plans, however we accept CareCredit, Scratchpay and most insurances to help you manage the cost of your pet’s care.

PURE - Pet Urgent Response and Emergency | Jacksonville FL