Privacy Policy
Effective Date: [01/07/2024]
Thank you for choosing PURE Veterinary Clinic. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect the following types of information from our clients:
- Client Information: Name, email address, phone number, home address, preferred contact method.
- Pet Information: Pet’s name, age, species and breed, medical history, vaccine history, current medications, dietary preferences, allergies or drug reactions, medical conditions.
- Referral Information: How you found out about our practice.
- Photo and Video Consent: Whether you grant permission for us to use your pet’s photograph or video for promotional purposes.
How We Use Your Information
We use the information we collect for the following purposes:
- To schedule appointments and provide veterinary services.
- To communicate with you regarding your appointments, pet health, and clinic updates.
- To personalize your experience and provide tailored veterinary care.
- To improve our services and understand client needs and preferences.
- To comply with legal obligations and respond to legal requests.
Sharing of Your Information
We may share your information with:
- Veterinary specialists or referral hospitals for medical consultations or treatments.
- Third-party service providers who assist in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
- Government agencies or authorities if required by law or to protect our rights and property.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Rectify any inaccuracies in your information.
- Withdraw consent for certain uses of your information where applicable.
- Request deletion of your personal information, subject to legal and contractual obligations.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: (904) 922 – PURE (7873)
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or by other means.
